Interested in relocating to Vancouver, BC!
About Us:
A Canadian Nonprofit Employer of Choice™, we pride ourselves on a strong reputation for excellence. Our work environment is community-oriented, warm and inclusive. Appreciation is embedded into our culture and staff feel valued for their contributions.
Louis Brier has dedicated leaders who are available and responsive to our needs. An HR Coordinator is devoted to promoting our health, wellness, and engagement. An Infection Control Practitioner helps keep us safe. Everyone is committed to quality and safety and it shows.
By enhancing funding that enriches the quality of life for our residents, the Louis Brier Foundation truly sets our organization apart. State of the art equipment, music and entertainment, culture and education, are all generously funded through the Louis Brier Foundation and this greatly improves work life.
Providing outstanding care is not always easy but making a difference feels good. Working at Louis Brier gives us a feeling of purpose and a sense of belonging. It’s more than a way of working, it’s a way of life.
Be yourself and feel a sense of belonging within a team that embraces differences.
Contribute to an award-winning organization that recognizes passionate and hardworking employees.
Engage within our community and thrive in an unbeatable work culture that celebrates LIFE.
ARE YOU READY for the #LouisBrierLIFE?
SCOPE
Louis Brier Home and Hospital is a 275 bed accredited residential facility located in the Oakridge area of Vancouver BC. Our mission at Louis Brier Home & Hospital is to provide exemplary care to residents and families within a supportive and caring community, consistent with Jewish values and traditions. As innovative leaders in elder care, our vision is to enrich the quality of life of Jewish seniors in everything we do.
PURPOSE OF THE POSITION
The Director of Care is responsible for providing leadership and direction in the areas of operations and utilization management, education and innovation, and quality care and improvement. The incumbent coordinates, facilitates and directs nursing care teams by establishing clear goals, objectives and expectations in relation to resident care outcomes. In collaboration with the staffing scheduling team and other members of the care team, the Director addresses staffing challenges and concerns; identifies and makes recommendations related to operating budget, staff resources and capital equipment purchases; develops and implements quality improvement initiatives; manages issues related to high-risk situations; assesses staff education needs and develops strategies to promote professional practice; participates in educational events, accreditation survey, licensing inspections and is seen as a role model for quality, safety and ethical care.
POSITION SUMMARY
Reporting to the Executive Director, Inter-Professional Practice and Resident Services, and in accordance with the Louis Brier Home and Hospital’s (LBHH) Mission, Vision, Values, policies, procedures and strategic directions, the Director of Care is responsible and accountable for the administrative, operational and professional activities within the context of a person-centred care philosophy. In collaboration with the allied health team, building services, food services and external providers and contractors, the Director is responsible to ensure quality safe care and services are in place and meet the Adult Care Regulations, public health and safety regulations and all other applicable legislation and regulations that govern the Long-Term Care home. Utilizing and applying the LEADS framework, the director is effective at developing, engaging and mobilizing strong partnerships both internally and externally.
Policy & Program Development
Prepares advice, information and recommendations to the ED to help with the development of policies and practices that meet regulatory obligations, organizational goals and objectives as well as community service, clinical and quality standards.
Develops, implements and evaluates departmental goals, programs, policies and procedures. Ensures that policy direction and application are carried out effectively and consistently across the facilities
Maintains an expert level of awareness of current health authority legislation and other external agencies' practices and procedures and liaises with these agencies as needed. Researches and seeks best practice information for continuous quality improvement.
Program and Service Delivery Management
Leads best-in-class clinical operations & professional practice approaches for defining organizational protocols and standards with specific accountabilities in Care Model Design, Translation of Knowledge to Practice, Quality Improvement & Resident Safety, Clinical Leadership Structure & Leadership Development and Clinical Innovation.
Oversees staffing concerns related to performance evaluations, orientation and training, staff selection and disputes. In collaboration with the Clinical Nurse Leader (CNL) and Manager, Training and Development, implements performance management plans to promote, monitor, and evaluate quality work performance, resources and educational needs and requirements to deliver quality safe care.
Monitors and controls expenditures against approved budget to ensure adherence to organization’s guidelines. Prepares business case for additional resources by analyzing, justifying and documenting proposals for submission to supervisor.
Collaborates with the RAI/MDS Coordinator to ensure the accuracy and timeliness of MDS data and submissions. Monitors the MDS Data reports through CIHI to guide quality improvement efforts.
Manages risk by identifying potential high-risk situations within the care units, in consultation with the Medical Director, CNL, Clinical Educator, Coordinator QRM/IPAC, Occupational Health and Safety Committee and members of the inter-professional team (including physicians).
Collaborates with the CNLs and Clinical Educator to assess staff education needs and develops strategies to promote professional practice, accountability and to deliver education and health promotion programs and services.
Actively participates in and/or chairs committees, educational events, accreditation surveys and licensing inspections as required to ensure the provision of quality, safe resident care.
Participates in the coordination of medical, nursing and care aide student placement by liaising with the Administrative Assistant and the relevant educational institutions and instructors.
Human Resource Management
Provides direction and support to the Clinical Educator Manager, Human Resources to ensure that continuing education programs (in-services) are made available to employees on a planned basis and are designed to meet identified learning needs.
In conjunction with the organizational Emergency Preparedness Committee, the relevant policies and procedures, and Leadership Team, is responsible to ensure departmental employees, where applicable, are familiar with their related roles and responsibilities as specified in the Emergency Preparedness Manual.
Responsible for the timely and consistent performance management activities within the resident services portfolio.
Ensures accident/injury reports for resident services are conducted in compliance with WorkSafe BC regulations and liaises with Manager QRM/IPAC and external agencies/stakeholders as required.
Strategic and Operational Planning
Participates in the development, revision, implementation and evaluation of the organization’s Mission, Vision and Value statements, Strategic and Operating plans, and policies and procedures in collaboration with the Leadership Team.
Revises, develops, implements and evaluates departmental goals and objectives in alignment with the organizational Mission, Vision and Value Statements and Strategic and Operating Plans.
Continuous Quality Improvement Management
Leads, collaborates, and participates in relevant and required activities in relation to Accreditation Canada survey activities.
Collaborates with manager QRM/IPAC to evaluate resident services by reviewing resident and employee satisfaction results, incident reports, complaints, relevant quality indicators and other data sources.
Revises, develops, implements, evaluates and reports on all relevant quality indicators to ensure compliance with regional, provincial, and national bench marks and the organizational Quality Improvement goals, objectives and targets.
Participates in special family care conferences and family counseling meetings, as required.
Chairs regular department meetings and Accreditation Canada Standards Committee. Actively participates in other required meetings.
Other Related Duties
Develops key cooperative relationship/partnerships with applicable external stakeholder in the community, regionally, provincially and nationally. Maintains professional expertise by attending conferences, seminars and meetings.
Act as the designated Manager-On-Call, as scheduled.
Perform other related duties as required by the Executive Director.
QUALIFICATIONS
Registered and in good standing with the BCCNM – required
Bachelor of Science of Nursing – required
Minimum 5 years recent clinical experience, including three years in a geriatric practice environment – required
Master degree in nursing or other relevant designation - preferred
CAN designation in Gerontological nursing – preferred
Three years leadership experience – preferred
Member of professional association/s and groups – preferred
KNOWLEDGE, SKILLS AND ABILITIES
Broad knowledge of nursing theory and practice within a resident and family-centred model of care.
Demonstrated ability to provide leadership, coach team members and develop an efficient and effective team based workforce.
Comprehensive knowledge of collective agreements and demonstrated ability to work within a unionized environment.
Demonstrated ability to work independently and within a team environment.
Demonstrated ability to work under pressure and deliver on established goals and objectives.
Demonstrated word processing, spreadsheet, database skills and computer literacy to operate a computerized patient care information system.
Ability to work within a Jewish based community and culture.
ADDITIONAL REQUIREMENTS
Within Louis Brier Home & Hospital, the Director, Resident Care Services is expected to acquire in a reasonable length of time and remain current in the following:
Workplace Bullying/Respectful Workplace
This position requires an up-to-date immunization record.
COMPETENCIES:
Leads Capabilities
Leads Self
Self-Awareness
Manages Self
Develops Self
Demonstrates Character
Engages Others
Fosters the Development of Others
Contributes to the Creation of a Healthy Organization
Communicates Effectively
Builds Effective Teams
Achieves Results
Sets Direction
Strategically aligns decisions with Vision, Values and Evidence
Takes Action to Implement Decisions
Assesses and Evaluates Results
Develops Coalitions
Builds Partnerships and Networks to Create Results
Demonstrates a Commitment to Customers and Service
Mobilizes Knowledge
Navigates Socio-Political Environment
Systems Transformation
Demonstrates systems/Critical Thinking
Encourages and Supports Innovation
Strategically Oriented to the Future
Champions and Orchestrates Change
CERTIFICATION
Work Schedule: Monday to Friday 8:30 am - 4:30 pm